Introduction
We created this policy to demonstrate our commitment to privacy. This policy was prepared in accordance with our obligations and your rights under the Privacy Act 2020. We may amend this policy in accordance with the Terms of Use.
Collecting personal information
We obtain information about you from the following sources.
How we store your information
We store your information electronically. Please contact us if you wish to know more about how your information is stored.
How we protect your information
We protect your information by:
keeping your account information on a secured environment behind a firewall; and
never storing your password in plain text in our environment.
Although we take these steps, please be aware that no security measures are perfect or impenetrable. You can reduce this risk by using common sense security practices such as choosing a strong password, using different passwords for different services, and only accessing the Service from devices with up to date antivirus software.
How we use your information
We may use your personal information for the purpose for which it was provided, including any specific purpose we notify you of at the time it is provided. We may also use your information to:
process your account application;
provide, measure and improve the Service;
contact you with Service-related announcements from time to time. You may opt out of all electronic communications from us, except for essential updates, on your profile;
to investigate any complaints regarding your use of the Service or any breach of the Terms of Use;
comply with any applicable legal requirements;
help prevent any potentially illegal activities; and
enforce any rights.
How we share your information
We may share your information:
for the purpose of providing the Service (for example to third party hosting providers);
when sharing is authorised by you or reasonably required to carry out any other purpose for which it was provided (including in relation to our use described above);
if reasonably requested by the police or other law enforcement agency in New Zealand;
if reasonably required so the Service can continue to operate if we sell all or substantially all of our business; or
as aggregated data that does not identify any individual.
Except as provided above, we will not share your personal information with third parties or sell, license or rent your personal information to third parties.
How long we hold your information
We keep personal information for only as long as is reasonably required to achieve the purposes for which we may use it (as outlined above), unless we are required by law to hold the information for a longer period.
How you can view, change and remove your information
You can request access to all personal information we hold about you, and we will correct it if it is wrong. To request copies of that information, please contact us at the email or postal addresses specified on our website and detail the particular information you require.